Privacy Policy
Effective Date: January 1, 2025
MIDI AI Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
Account Information: When you create an account, we collect your email address, name, and authentication credentials (or OAuth tokens if using Google Sign-In).
Usage Data: We collect information about how you interact with our platform, including MIDI files you generate, AI prompts you submit, token consumption, and feature usage patterns.
Payment Information: Payment data is processed securely through our third-party payment processor, Paddle. We do not store your complete credit card information on our servers.
Technical Data: We automatically collect IP addresses, browser type, device information, and log data to maintain and improve our services.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI-powered MIDI generation services
- Process your token purchases and manage your account
- Send you service-related communications and updates
- Respond to your inquiries and provide customer support
- Monitor and analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our Terms of Use
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
Service Providers: We share data with third-party service providers who help us operate our platform, including:
- Third-party artificial intelligence service providers (for AI-powered MIDI generation and content processing)
- Paddle (for payment processing)
- Google (for authentication services)
- Hosting and infrastructure providers
- Analytics and monitoring services (Sentry, LogRocket)
AI Service Provider Data Sharing: Our platform utilizes third-party artificial intelligence services to generate and process musical content. When you use our AI features, we transmit your prompts, musical parameters, and related data to these AI service providers for processing. These providers may process your data according to their own privacy policies and data practices. While we carefully select providers that maintain strong data protection standards, we do not control their data handling practices. Your data may be processed by AI systems located in various jurisdictions. We may use multiple AI providers and may change providers from time to time to improve service quality and performance.
Legal Requirements: We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you close your account, we will delete or anonymize your personal data within 90 days, except where we are required to retain it for legal compliance.
5. Your Privacy Rights
Access and Correction: You can access and update your account information at any time through your account settings.
Data Deletion: You may request deletion of your account and associated data by contacting us at zach@midi-ai.studio.
Data Portability: You can download your generated MIDI files at any time through our platform.
Marketing Communications: You can opt out of promotional emails by following the unsubscribe instructions in those emails.
6. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit using HTTPS/TLS
- Secure password hashing using bcrypt
- Encrypted storage of sensitive API keys
- Regular security audits and monitoring
- Access controls and authentication mechanisms
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze platform usage. You can control cookie settings through your browser, but disabling cookies may limit your ability to use certain features.
8. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to our facilities and service providers globally.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" above. Your continued use of our services after such updates constitutes your acceptance of the revised Privacy Policy.
12. California Privacy Rights
If you are a California resident, you have the right to request information about the categories of personal information we collect, the purposes for which we use it, and the categories of third parties with whom we share it. You also have the right to request deletion of your personal information. To exercise these rights, contact us at zach@midi-ai.studio.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: zach@midi-ai.studio
MIDI AI Studio Hamilton, Bermuda